Daria Chernova
Project Manager & Business Assistant
A proactive and results-oriented professional with over 6 years of experience supporting senior leadership and coordinating cross-functional projects. Proven expertise in CRM systems, process optimization, and facilitating communication with international partners.
Professional Experience
Business Assistant / Coordinator
Level Group | Moscow, Russia February 2024 – May 2025- Managed the entire project pipeline in CRM, from site registration to final analytics.
- Prepared monthly performance presentations for senior management.
- Coordinated tasks and meetings across two departments, ensuring execution of directives.
- Provided business translation during negotiations with foreign partners.
Project Manager / Business Assistant
Villa Cotton | Moscow, Russia September 2022 – January 2024- Coordinated the director's key projects, ensuring all tasks were completed within deadlines.
- Systematized and analyzed business information for high-impact presentations.
- Served as a key liaison between internal teams and international partners.
Client Service Manager
Referativnaya Praktika | Moscow, Russia May 2021 – October 2022- Managed the administrative division and led the reception team.
- Led a project to optimize the patient journey based on feedback.
- Played a key role in a new mobile application launch, from requirements to testing.
- Developed KPIs and implemented a new CRM to build a data-driven strategy.
Client Relationship Manager
Potyaev Orthodontics Clinic | Moscow, Russia January 2019 – April 2021- Led the successful implementation and customization of the Bitrix24 CRM system.
- Optimized data collection procedures, reducing report preparation time by 30%.
- Coordinated complex patient cases, ensuring seamless interaction between specialists.
Skills
Technical Skills
Professional Skills
Languages
Get in Touch
I'm currently seeking new opportunities and would love to connect!